Frequently asked questions
Got questions? I’ve got answers.
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I am physically located in the St. Cloud area, but provide only online therapy to service all of Minnesota.
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Our sessions take place using a secure, HIPAA-compliant platform that allows you to do therapy from the comfort of your own space. No commute, no waiting room. Just the support you need, when and where you need it. You will receive a link before each session that allows you to join the meeting room for our session.
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At this time I do not. Offering only online sessions allows more flexibility in scheduling clients to meet their busy schedules.
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At this time I accept the following
Atena
Blue Cross and Blue Shield of Minnesota
Blue Cross Blue Shield of Massachusetts
Blue Cross and Blue Shield of Minnesota Medicaid
Blue Cross and Blue Shield of Minnesota Medicare Advantage
Carelon Behavioral Health
Quest Behavioral Health
HealthPartners
Cigna/Evernorth
the following Optum products:
UBH General, UMR, Medica Minnesota Preferred, and Medica SelectCare.
Additionally, I am a self-pay provider, which gives you as my client some freedom and privacy on your health record.
I do provide superbills that can be submitted to your insurance for out-of-network coverage.
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Therapy is an investment in you and the goals you are wanting to meet.
Intake Session - $170
50-60 Minute Session - $130
30-45 Minute Session - $65
All fees are due at the end of each session.
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Life happens, and there is no way to control that. If there is no communication prior to your missed session it is considered a no show.
Healing to Discover LLC maintains a strict 24-hour cancellation policy. Our policy is to bill all sessions that the client fails to show for when 24-hour notice has not been given. The following fees will be charged for a missed or late cancel an appointment.
No Show—$125.00 per missed session
1st Late Cancel—Fee will be waived
Subsequent Late Cancellations—$100.00 per missed session
Recurrent missed appointments will harm the therapeutic relationship as well as progress being made toward your therapeutic goals. Should attendance become a regular issue, your therapist will assist and discuss with you the best therapeutic path moving forward.
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YOUR RIGHTS AND PROTECTIONS AGAINST SURPRISE MEDICAL BILLS (
OMB Control Number: 0938-1401)
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.
What is “balance billing” (sometimes called “surprise billing”)?
When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a healthcare facility that isn’t in your health plan’s network.
“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Outof-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than innetwork costs for the same service and might not count toward your annual out-of-pocket limit.
“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care - like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.
You are protected from balance billing for:
Emergency services
If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.
Certain services at an in-network hospital or ambulatory surgical center
When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network costsharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed.
If you get other services at these in-network facilities, out-of-network providers can’t balance bill you unless you give written consent and give up your protections.
You’re never required to give up your protection from balance billing. You also aren’t required to get care out of network. You can choose a provider or facility in your plan’s network. When balance billing isn’t allowed, you also have the following protections:
You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly.
Your health plan generally must:
Cover emergency services without requiring you to get approval for services in advance (prior authorization).
Cover emergency services by out-of-network providers.
Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits.
Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.
If you believe you’ve been wrongly billed, you may contact: Minnesota Board of Marriage and Family Therapy-612-617-2220; Minnesota Board of Social Work-612-617-2100; or Minnesota Board of Physical Therapy-612-627-5406
Visit: https://www.cms.gov/files/document/model-disclosure-notice-patient-protections-against-surprise-billing-providers-facilities-health.pdf for more information about your rights under Federal law.
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We will spend time getting to know each other, discussing the history of what brings you to therapy, and the goals you’re hoping to achieve. We will discuss informed consent, confidentiality, and answer any questions you may have.
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There is no right or wrong answer. Therapy is based on your individual needs and your goals, I normally work with clients for an average minimum of 6 months. Often we will start meeting weekly and then reduce sessions based on where you are on your journey.
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You can book a session via email, phone, or text. You can also send a message via the client portal if you are already a client. Click here to contact me.
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Email is the preferred method of contact, however, I can be reached via phone and text. I will get back to you within 24 hours of receiving your message. You can also send a message via the client portal if you are already a client.
If you are experiencing a mental health crisis please call 911 or visit your closest emergency room.
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The process I utilize for our sessions provide as much confidentiality as I can - we use a HIPAA compliant server for our sessions, a HIPAA compliant phone service, email service, and documentation keeping service.
However, there are limits to confidentiality, as well as circumstances that are out of my control. As a mandated reported there are instances that things would have to be reported. We will discuss this in our first session.
Have more questions? Ready to get started?